It makes no difference whether I use a USB 3. However, the device does not function correctly on my Surface 3 Pro docked or undocked. Harkanwar Singh Replied on July 19, Do let us know if you need any further assistance, we’ll be glad to assist you. In order to diagnose and troubleshoot the issue, I would suggest you to try the following methods and check if the issue persists.
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Hello, Thank you for posting your query in Microsoft Community. How satisfied are you with this reply? Restart the computer, and let the USB controllers get reinstalled.
I’ve even removed the IR device. However, the device does not function correctly on my Surface 3 Pro docked or undocked. You can follow the question or vote as helpful, but you cannot reply to this thread. Harkanwar Singh Replied on July 19, Sorry this didn’t help.
Polar IRDA USB Adapter Interface | eBay
The device starts and initiates a transfer, but then stops. That’s when I thought it could be a USB 3 – 2 connectivity issue. Do let us know if you need any further assistance, pola be glad to assist you.
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IrDA USB Adapter
Did this solve your problem? If the issue still exists, try the next method. In the list of hardware categories, find and expand Universal Serial Bus controllers. Update Post upgrade of Surface Pro 3 to Windows How satisfied are you with this response? And of course it is on the latest driver You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
This device is not configured correctly. This site in other languages x.
Device Manager is now reporting an error This device is not configured correctly. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
All “settings” are set to Default Remember it worked on a Lenovo Windows 8. In reply to Harkanwar Usbb post on July 19, Plug in the removable USB device, and then test to make sure that the issue is resolved. Tell polad about your experience with our site.
Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. The device works correctly when connected to the USB2.
Hope this information is helpful. I can understand that your USB device is ploar working with Surface Pro 3 and will certainly help you in the right direction to fix the issue.
Polar IrDA USB Adapter not working on Surface 3 Pro – why?
To find a driver for this device, click Update Driver. Only restarts if the device is unplugged and plugged back. I have the same question 4. It makes no difference whether I use a USB 3.